Patient Portal & Medical Records
The Patient Portal, offered by Harris Regional Hospital, is a convenient, secure health management tool you can use anywhere. It provides access to important information about you and your visit(s) to our hospital.
For information about accessing historical medical records, scroll to the section entitled "Health Information Management" below.
Patient Portal information includes:
- Admit and discharge dates and locations
- Procedures performed during admission
- Current and past problem list
- Current medication list and medication history
- Current medication allergy list and allergy history
- Immunization records
- Vital signs at discharge
- Laboratory test results (available at time of discharge)
- Medical Imagining results
- Demographics maintained by hospital (sex, race, ethnicity, date of birth, preferred language)
- Family & social history
Harris Regional Hospital has partnered with Syntellis to provide this service. Online healthcare information is available to patients 18 years and older and who have been a patient at the hospital on or after January 1, 2014.
All Discharged Patients who supplied a valid email address will receive an electronic invitation from the hospital and a link to register online for Syntellis shortly after discharge.
If you have any difficulty registering or using the service, please contact Syntellis Customer Support at 1-800-851-5043 or by e-mail at patientportalsupport@syntellis.com.
WHAT IS THE PATIENT PORTAL?
The patient portal, offered by Harris Regional Hospital, is a convenient, secure health management tool you can use anywhere. It provides access to important information about you and your visit(s) to our hospital. Please note: If you add any information to your personal health record, we cannot access those changes. All questions regarding test results should be directed to the patients primary care or ordering physician.
FREQUENTLY ASKED QUESTIONS
Is the Patient Portal safe?
Yes, secure-socket layer encryption technology is utilized. When will health information/results be available on the Patient Portal? All information will be available within 36 hours of discharge. In most cases, information is available immediately following discharge.
Will historical health information be available on the Patient Portal?
Data will be available for visits beginning July 1, 2014, for those who choose to use the service. Data will not be available for visits registered prior to July 1.
Can patients print their health information from the Patient Portal?
Yes. Patients can download or print their personal results, or other health information.
I am locked out of my account, now what?
For Password resets, please contact Syntellis Customer Support at 800-851-5043 or by email at Patientportalsupport@syntellis.com.
For additional assistance please contact your local Health Information Management Office at: 828-586-7175.
Health Information Management
The Health Information Management department at Harris Regional Hospital maintains historical medical records and fulfills requests for records from patients and providers.
You can reach Health Information Management by calling 828.586.7175 or by faxing a records request to 828.586.7495.